Overview
How it works.
A new kind of private platform — built for the support you already give.
The layer between your generosity and the relationship.
FriendlyBank creates the structure that keeps friction away from your relationship. You provide the support. We handle everything that could get uncomfortable.
Your role. Our role.
You're the lender—but you'll never have to act like one. Here's how we divide the work.
- Fund commitments
- Set your policies
- Review requests and decide
- Receive reporting
- Prepare all documentation
- Handle all disbursements
- Send all Circle member communications
- Collect all repayments
- Manage late payments and defaults
- Handle enforcement if it ever comes to that
- Maintain compliance and records
All documentation is built for advisor review and IRS compliance. Rates default to at least the Applicable Federal Rate — your CPA will appreciate the clean records.
From request to resolution.
A request arrives.
Your Circle member submits a request.
You receive a clean summary — amount, purpose, our analysis, recommended terms. No pressure, no deadline.
You decide.
Approve, adjust, or decline.
For declines, we provide language that's honest and kind. You never have to craft a difficult message yourself.
We handle everything after.
Documentation, funding, payment reminders, collection, and reporting.
If issues arise, we manage them. You receive updates, not tasks.
Until it's complete.
When the commitment is repaid, we close it out and confirm with everyone.
The help you provided remains. The structure disappears.
When things get difficult.
Most commitments proceed smoothly. But you deserve to know exactly what happens if they don't—and how we protect both the relationship and your interests.
We handle late payments with progressive communication that protects the relationship while ensuring clarity.
FriendlyBank enforces the Patron-originated loan, not any prior informal arrangement. Enforcement is based on executed loan documents and ledger records.
Multiple attempts to contact and understand circumstances. Exploration of modification options.
Full report on the situation, amounts outstanding, and communication history. Options include continued resolution attempts, formal demand, write-off, or legal action.
Whatever you choose, FriendlyBank executes. Demand letters come from FriendlyBank. Any legal action is pursued by FriendlyBank on the Patron's behalf. You are never the visible creditor.
If it ever reaches legal action, FriendlyBank handles it. Through our servicing agreement, we appear in court so you never have to face your family member across a courtroom. You stay the person who tried to help—not the plaintiff.
What you'll never do
- Send a payment reminder
- Make an uncomfortable phone call
- Have a money conversation at a family gathering
- Write a demand letter
- Appear as plaintiff in a legal action
- Be positioned as the person who's "after them"
How relationships stay protected.
The entire point of FriendlyBank is to prevent money from damaging relationships. Here's exactly how we make that happen.
The relationship stays intact.
At Thanksgiving, you talk about football.
When your nephew makes his payment, he makes it to FriendlyBank. When he's late, FriendlyBank follows up. When he completes the commitment, FriendlyBank closes it.
You remain his uncle — not his creditor. The money was real help, not the beginning of an awkward power dynamic.
At Thanksgiving, you talk about football. Not about whether the check cleared.
- That you've made a commitment available
- Clear terms: rate, duration, payment amount
- Professional documentation
- Respectful communication from FriendlyBank
- Your other Circle members
- Your total lending capacity
- Your deliberation or decision process
- Any frustration if payments are late
- Your involvement in any collection
Your team.
Start with a conversation.
Support for complex situations
FriendlyBank support specializes in family lending — from policy development to multi-generational structures to mediating situations where money and relationships have already become entangled.
Most of FriendlyBank is designed to work seamlessly without help. But we're here when you need us.
Family office delegation
- Full delegation available — review requests
- Approve on your behalf
- Access all reporting
- Direct communication with FriendlyBank
Financial advisor access
- View-only access to commitment summaries
- Direct communication with FriendlyBank
Attorneys and CPAs
- Executed agreements
- Payment history
- Annual summaries
- Estate planning documentation
Ready to begin?
Setup takes about 15 minutes. Our support team is here if you need us.